Privacy Policy

Inventera Co., Ltd. (hereinafter referred to as the "Company") values the personal data of data subjects and complies with applicable laws and regulations, including the Personal Information Protection Act of Korea. The Company is committed to protecting users' rights and provides this Privacy Policy to explain how personal data is collected, used, and managed.

1. Personal Data We Collect

The Company collects the following personal data to provide services and respond to inquiries.

① Required Information

  • Inquiry Type
  • Name
  • Email Address
  • Inquiry Details

② Optional Information

  • Phone Number
  • Organization Name
  • Job Title

③ Automatically Collected Information

The Company does not separately collect or retain server logs. However, the following information may be automatically generated and collected during service use:

  • Browser Information
  • Device Information

④ Behavioral Data

The following data may be collected via cookies and web analytics tools and is used in a non-identifiable manner:

  • Website navigation paths
  • Page views, click events, and interaction history
  • Traffic sources and referral data (including UTM parameters)

2. Methods of Collection

The Company collects personal data through the following methods:

  • Inquiry/contact forms on the website
  • Automatic collection via cookies and web analytics tools

3. Purpose of Processing Personal Data

The Company uses collected personal data for the following purposes:

  • Responding to inquiries
  • Providing service and technical information
  • Customer communication and follow-up
  • Improving services and analyzing user experience
  • Marketing and promotional communications (with prior consent)
  • Compliance with legal obligations and dispute resolution

4. Retention and Use Period

The Company retains personal data only for as long as necessary to fulfill the purposes outlined above and deletes it without delay once those purposes are achieved. However, where required by applicable laws, the following data may be retained:

  • Records of consumer complaints or dispute resolution: 3 years

5. Destruction of Personal Data

Personal data is destroyed without delay once the retention period expires or the processing purpose is fulfilled.

  • Electronic files: Permanently deleted using technical methods that prevent recovery
  • Paper documents: Shredded or incinerated

6. Provision to Third Parties

The Company does not provide personal data to third parties. However, exceptions may apply in the following cases:

  • Where prior consent has been obtained from the data subject
  • Where required by applicable laws and regulations

7. Outsourcing of Personal Data Processing

The Company may outsource certain personal data processing activities to ensure smooth service operation:

  • Amazon Web Services (AWS): Cloud infrastructure and data storage
  • Google LLC: Website analytics (Google Analytics 4)
  • Microsoft Corporation: Website analytics (Microsoft Clarity)

In addition, personal data submitted through inquiry forms may be processed via email, during which data may be transmitted through email service providers.

The Company ensures that all service providers comply with applicable data protection laws and regulations.

8. Collection and Use of Behavioral Data and Opt-out

The Company may automatically collect behavioral data during service use.

  • Tools used: Google Analytics 4, Microsoft Clarity
  • Method: Cookies and web analytics tools
  • Purpose: Analysis of usage patterns and service improvement

Users may opt out of such data collection through:

  • Browser settings to block cookies
  • Google Analytics Opt-out Browser Add-on

9. Rights of Data Subjects

Data subjects may exercise the following rights at any time:

  • Request access to personal data
  • Request correction or deletion
  • Request suspension of processing
  • Withdraw consent

Requests can be made via email or website inquiries, and the Company will respond without undue delay.

10. Security Measures

The Company implements the following measures to ensure the security of personal data:

  • Restriction and control of access to personal data
  • Encryption of sensitive information
  • Operation and regular inspection of security systems
  • Employee training on data protection
  • Incident response procedures for data breaches

11. Children's Privacy

The Company does not knowingly collect personal data from children under the age of 14.

12. Data Protection Officer

The Company has designated a Data Protection Officer responsible for personal data protection matters:

  • Name: Yongjae Kwon(CFO)
  • Department: Management
  • Email: info@inventera.kr
  • Tel: +82-2-533-1102

13. Cookies

The Company uses cookies to provide optimized services.

  • Essential Cookies: Session management, security, and core functionality
  • Analytics Cookies: Usage analysis (Google Analytics 4, Microsoft Clarity)

Users may refuse cookie storage through browser settings, which may limit certain functionalities of the website.

14. Changes to This Policy

This Privacy Policy may be updated in accordance with applicable laws or internal policies. Any changes will be announced on the website.

  • Effective Date: March 31, 2026